Terms and Conditions
Updated June 2024
Welcome to the Release Hypnosis website. By browsing and or using this website you are agreeing to comply with and be bound by the following policies and terms and conditions of use governed by Release Hypnosis’s relationship with you in regards to this website. The term ‘Release Hypnosis’ or ‘Release Hypnosis (Australia)’ or ‘Release’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Suite 101, 370 St Kilda Rd, Melbourne VIC 3004. Our Australian business registration number is 11 815 906 567. The term ‘you’ refers to the user or viewer of our website.
The use of this website and the Release Hypnosis service is subject to the following terms of use:
1. Cancellation Policy
Payment for the first session will need to be made PRIOR to the session unless previous arrangements have been made.
If you give more than 24 hours notice that you are unable to attend your session, then you can either reschedule to a more suitable time or ask for a full refund.
If you give less than 24 hours notice, you will be able to reschedule to a more suitable time however a refund will not be offered.
If you are a no-show to your appointment, then full payment will be taken in lieu of the time that you have booked.
Payment for second sessions onward can be made either prior to the session if you book online or at the end of the session via direct debit or credit card if you book at the end of your previous session.
If you give less than 24 hours notice or are a no-show to your appointment, you will be invoiced for the session.
2. Therapy sessions
The session(s) lasts approximately one hour to one and a half hours depending on the type of session. Please allow one and a half hour’s so you won’t feel rushed.
Release Hypnosis makes no financial guarantees about any products or services. The only one that can ultimately guarantee your success is you.
Release Hypnosis instructions and the information provided are, and are intended to be, educational in nature; providing information, instruction, support and encouragement.
Lawrence Akers is a Certified Clinical Hypnotherapist. As such, I am not qualified to diagnose mental health conditions. The nature of my service is to support and motivate through symptoms. Please consult your health care provider before making any health care decisions.
Hypnosis recordings are not recommended for people suffering from mental disorders or illness. Never listen to hypnosis recordings while driving a car or operating machinery. When listening to hypnosis recordings, choose an environment that is quiet and safe, where you’re unlikely to be interrupted, and where you can give the recording your full focus and attention.
In accordance with the FTC guidelines concerning use of endorsements and testimonials in advertising, please be aware of the following: Testimonials appearing on this site are received via email submission. They are individual experiences, reflecting real life experiences of those that have used our products and/or services in some way or another. However, they are individual results and results may vary. We do not claim that they are typical results that all consumers will generally achieve. The testimonials are not necessarily representative of all those who will use our products/services.
The testimonials displayed are given verbatim except for correction of grammatical or typing errors. Some have been shortened. In other words, not the whole message received by the testimonial writer is always displayed, when it seemed lengthy or not the whole testimonial seemed relevant to the public.
Release Hypnosis is not responsible for any of the opinions or comments posted to our site. Additionally, these testimonials are not intended to make claims that these products can be used to diagnose, treat, cure, mitigate or prevent any disease. These claims have not been clinically proven or evaluated.
As per Australian consumer laws, I sincerely want you to succeed and pledge to help you to the best of my ability. A hypnotherapist is considered a guide or facilitator. You assume equal responsibility by making a commitment and allowing yourself to be guided into a state of hypnosis. The results may vary from person to person and no refunds will be made.
3. Privacy Policy
Any information collected from you as a client or potential client, including your contact details, will be held in the strictest confidence except in circumstances detailed below. The details that you disclose are used solely for the purpose of providing you, the client, with the highest levels of service. Your confidentiality and privacy will be respected at all times and your contact details will never be shared with or sold to a third party. Everything you say will be treated in the strictest confidence with the following exceptions:
i. Duty of Care: I may need to contact your GP or law enforcement agency if it appears that you are suicidal or intend to carry out serious self-harm or harm to others.
ii. Abuse or Injury to a Minor or Senior Citizen: I am legally required to report any abuse towards a minor to the appropriate authorities should you divulge any such information to me.
iii. Legal Obligations: I am legally required to provide my notes if provided with a subpoena by a court of law.
4. Standards of Behaviour Policy
During the course of any therapy sessions, I will treat you with respect and not abuse the trust that you put in me. In return, you undertake not to harm yourself, or any other person, including me, or any property belonging to either me or any other person.
You agree not to come to sessions under the influence of alcohol or recreational drugs, except those medications prescribed by your doctor. If you do come to sessions under the influence of alcohol or recreational drugs or demonstrate violent/abusive behaviour, I reserve the right to cancel the session and refuse any further therapy sessions.
5. Disclaimer
This website is provided for information only and is not intended to replace a consultation with your GP or other healthcare professional. The information on this website should not be considered as medical advice. If you have any doubts or concerns about your health, you should seek advice from a medical doctor. Please note, as with all therapies, results for therapies delivered by Release Hypnosis may vary from person to person.
While hypnosis has many beneficial effects, hypnosis is not a substitute for appropriate medical attention. Statements and products offered in this service are not intended to diagnose, treat, cure nor prevent any disease or illness. When dealing with a physical and/or mental illness or disease always consult a qualified physician or therapist. It is illegal to guarantee results in the medical industry and each individuals result may vary. No refunds will be made under any circumstances.
6. Security
Protecting the security of all personally-identifiable information associated with our guests is of the utmost concern to us. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all reasonable steps to ensure the security of our users’ personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information.
7. Use of AI
Release Hypnosis may utilise a note taking tool such as Heidi AI (or similar) to accurately and efficiently capture the details of your discussions and the outcomes of the appointments. Heidi and similar technologies ensure that I can focus more on our conversation and less on manual note taking, enhancing the quality of care you receive. Your consent is optional, and crucial for us to use this technology, and may be revoked at any time. Please understand that your information will be handled with the utmost care, and Heidi’s (or similar technologies) use is aimed solely at improving your healthcare experience.
Some of the content on this site may have been created with the assistance of AI.
8. Content
The content of the pages of this website is for your general use and information only. The content, design or availability is subject to change without notice. Release Hypnosis will endeavour to ensure accuracy, timeliness, performance, and completeness of this website but neither we nor any third parties provide any guarantee or warranty. You acknowledge that such information and materials may contain inaccuracies or errors to the fullest extent permitted by law. We do not guarantee or give warranty to the suitability of the information and materials found or offered on this website for any particular purpose. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, logo, branding, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which is not the property of, or licensed to, the operator is acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of Victoria, Australia.
9. Payment Policy
For the first session, payment must be made at the time of booking. For any session after your first session, payment can be made by the end of each session or in advance of your session via booking online. You may pay in advance if you wish, should there be a fixed number of therapy sessions. Please ask about our discounted rate for long-term clients. For Direct Deposit details, please call in advance and they will be provided. Credit Card facilities are also available, and cash will only be accepted if it is the correct amount as no cash is kept on the premises. All outstanding invoices must be paid prior to booking further sessions to avoid the accumulation of multiple session costs.
10. Package / Program bonus session guarantee disclaimer:
For any of our packages and programs that offer additional sessions, the guarantee is valid for up to two additional sessions which can be used anytime during your lifetime. The guarantee is subject to homework being completed in full and presented in the initial session. Failure to complete homework may void the Guarantee.
11. Release Hypnosis Recording Service:
The Release Hypnosis Recording Service is provided with a two hour base (at $250) with each subsequent hour provided at $100 per hour. During the course of this time, you will be given opportunities to listen to the recordings to ensure that you’re happy with the direction the recordings are going in. The price includes the two-hour time allocation, access to the equipment, editing, effects processing, and adding background music (note that the fee does NOT include the background music itself; just adding the background music which you provide). You will be provided at the end of the session with either a USB key (at cost) or a Dropbox download link containing both MP3 and WAV file recordings of the raw vocal take and the completed vocal take. You will be entitled to make one change post the session regarding the mixing so it is important that you listen to and provide detailed notes around your requirements otherwise an additional charge of $100 per hour will be applied. In line with other recording services and given that you will be involved in the recording process from start through to finish, payment is due at the end of the two-hour session regardless of your subsequent level of satisfaction with the recording afterward. All other terms and conditions apply.
12. COVID Safe Policy
The health and safety of both the Release Hypnosis team and our clients are absolutely paramount.
To help maintain this, we will be following government requirements.
We will be using a HEPA filter during our session along with social distancing. Chairs will be cleaned between sessions. If I am unwell, my promise to you is that I will reschedule the session for your safety. Likewise, if you are unwell, it is appreciated that you call to reschedule your session.
13. Online Teletherapy Sessions
Teletherapy services include therapy sessions provided by video or phone call, with preference for video call as this is closest to in-person therapy sessions. Once a Teletherapy session is scheduled your therapist will email you a link to be able to connect to your Teletherapy session with Release Hypnosis via the Teletherapy platform used.
Teletherapy services require clients to have a secure and reliable internet connection and a device (i.e., smartphone, iPad, laptop, desktop) with a camera, microphone, and speakers.
It is advisable for clients to choose an environment for each session where they are not likely to be distracted, interrupted or overheard, and one that has minimal noise disturbance. Clients are encouraged to also choose an environment with good lighting and consideration of the background.
Because clients may be in varied locations for their Teletherapy sessions, Release Hypnosis will require clients to provide their location at the commencement of each session. Please be aware that clients are responsible for any costs associated with setting up the technology needed so they can access Teletherapy services and their data or call usage. Release Hypnosis will be responsible for the cost associated with the platform used to conduct Teletherapy services.
Clients should be aware that problems may occur due to connection issues causing image delays or less than optimal image quality. Video calls generally limit the amount of nonverbal information exchanged between therapists and clients and as a result, there is greater potential for misinterpretation. Clients are asked to please have patience with the process and clarify information if they think YOUR NAME has not understood them well and to also be patient if she asks for periodic clarification. Please note that your therapist will be taking notes and at times will need to look down during Teletherapy sessions to record these. In accordance with legislative requirements, electronic records and paper records are kept in secure storage.
Release Hypnosis will not make video or audio recordings of Teletherapy sessions without your expressed permission first and clients are asked to respect the therapist’s privacy by agreeing not to make such recordings of Teletherapy sessions and not to use materials from the sessions for purposes other than therapy (e.g., posting any portion of said sessions on internet websites such as Facebook or YouTube is not permitted).
PROCEDURES IN CASE OF TECHNICAL DIFFICULTIES OR DISRUPTIONS IN SERVICE:
If there is ever a disruption of services on the internet or technical difficulties, your therapist will message or call the client to discuss how to proceed with the session. If re-connection is not possible within 10 minutes your therapist will send an email to schedule a new session time.
